OSM offers a comprehensive solution designed to take the worry out of your medical supply logistics so you can focus on what matters most—your customers.
Unmatched Coverage for Medical Supplies Delivery
The powerful OSM Premium Network® leverages optimized transportation routes and technologically advanced operations to expedited pickup, processing and delivery, significantly enhancing speed and reducing costs.
Our commitment to excellence guarantees that medical supplies are handled with the utmost reliability, safeguarding patient care and maintaining the integrity of essential healthcare products. With a network that covers 158 million delivery points, we ship medical supplies swiftly and efficiently, even to remote areas.
Delivery in 2-5 business days
Consistent, reliable delivery helps manage expectations.
Real-time tracking
Customers receive full visibility into the location of their healthcare products.
Supporting patients
With a formalized approach to customer service, we provide patients the information they need throughout shipping.
A true partner
We give you peace of mind by delivering reliability.
Proven Success in Healthcare Shipping
Explore our case studies to see how OSM’s partnerships help businesses exceed their shipping goals and improve customer satisfaction, all while focusing on efficiency, cost-effectiveness, flexibility and reliability.
OceanX
Find out how partnering with OSM allowed OceanX, a 3PL provider for health and beauty, to meet demand at a time when other carriers struggled.
Healthcare Shipping FAQs
Healthcare Shipping FAQs
What types of healthcare products do you ship?
We ship a wide range of healthcare products including vitamins, supplements and medical supplies. Reach out to see how OSM can provide reliable service for your healthcare products.
What package service options do you offer for healthcare products?
OSM offers several convenient package service options to allow you to choose the solution that meets your business needs.
- Domestic shipping
Parcels
Marketing Parcels
Bound Printed Matter (BPM) - International shipping
Global Priority
Global Priority ePacket
Global Priority Parcel
How do you ensure the protection of healthcare shipments?
We implement rigorous security measures to protect your products during shipping. From following industry best practices to using tracking and monitoring systems, we are committed to delivering your products with the utmost care and security.
How do you handle hazardous healthcare products?
OSM Worldwide follows USPS guidelines for hazardous material shipping.
What are the shipping timeframes?
- Domestic shipping timeframes
98 percent of packages are delivered within 2–5 business days. OSM operates seven days a week, expediting middle mile processing to ensure your packages arrive on time. - International shipping timeframes
For international shipping, please refer to OSM’s international shipping guidelines to check the delivery timeframes for different shipping options. Delivery times may vary based on the destination country and the chosen shipping method.
What sizes of shipments does OSM handle?
OSM typically works with customers who process 1,000+ packages daily, handling a variety of package sizes to meet the needs of different eCommerce businesses. Refer to OSM guidelines for domestic shipping.
For international shipping, review the OSM’s international shipping guidelines.
What measures do you have in place for tracking and monitoring shipments?
With the OSMART technology suite, OSM provides robust tracking and 24/7 monitoring capabilities for healthcare shipments, allowing real-time visibility and updates throughout the shipping process.
What is the cost of shipping?
Shipping costs vary based on package size, weight and destination. Contact us for a tailored quote.
What customer support options are available for shipping-related inquiries?
Find assistance for shipping-related inquiries on our contact page.
What is the middle mile and why is it important for health-related products and medical supplies?
The middle mile is the stage where packages are transported from a central location to local hubs before being sent out for last mile delivery to the customer. It’s important for healthcare shipping because optimizing this part of the process can help reduce shipping times and costs.
OSM Worldwide is an eCommerce package expeditor that optimizes middle mile processes using our exclusive OSM Premium Network. The network leverages streamlined transportation routes, technologically advanced operations and detailed data insights to ensure fast, cost-effective and reliable package delivery within 2-5 business days.
How can healthcare businesses minimize the occurrence of late deliveries?
Work with reliable shipping partners, like OSM, and set realistic delivery expectations with customers. Early communication about potential delays due to factors like severe weather can also help manage expectations.
For more detailed strategies, read OSM’s blog post, How Leading Shippers Respond to Late Package Deliveries.
Why is choosing a dependable shipping partner important for the delivery of medical supplies?
A dependable shipping partner ensures that deliveries are timely and packages are undamaged, which is crucial for maintaining trust and satisfaction among patients and clients. This reliability directly impacts your business’s reputation.
Explore the qualities of a true shipping partner with OSM’s blog post, How Your Shipping Partner Can Enhance Your Reputation.
How can I reduce the environmental impact and shipping costs for the delivery of medical supplies?
There are several ways for businesses to achieve this goal, such as implementing eco-friendly packaging and working with a shipping partner, like OSM Worldwide, who is a certified CarbonNeutral® company. From optimizing fleet logistics to leveraging existing networks for last mile delivery, OSM helps to reduce the fuel use and carbon emissions tied to our delivery solutions.
Learn more in OSM’s blog post, How to Reshape Shipping Logistics with Sustainable Practices.