Is your business in the global marketplace, or trying to expand its footprint? OSM can help, with efficient shipping to more than 180 countries and territories .The expertise, network and partnerships we bring to domestic delivery apply to our international shipping as well. We find the best routes, we work with USPS and foreign facilities, and we lower the costs. It’s a win for both you and your customers.
Our close relationships with international postal authorities help us identify the best routes and shipping service for you.
We can help you navigate customs clearance, cargo screenings, and enhanced security and quality checks.
If domestic postage charges are more cost-effective, we can sometimes forward mail to destination countries at even more competitive shipping rates.
We serve clients shipping 500+ packages daily, from eCommerce companies to fulfillment houses.
Our OSMART technology suite lets you track, trace and manage any shipment, 24/7.
OSM’S GLOBAL SHIPPING PROCESS
Step 1:
Pickup
OSM picks up packages at a customer facility and transports them to one of our processing centers.
OSM’S GLOBAL SHIPPING PROCESS
Step 2:
Package Routing
Then, we route them to the most convenient USPS International Gateway at one of four international airports: ORD, LAX, JFK or ATL.
OSM’S GLOBAL SHIPPING PROCESS
Step 3:
Tendering to Foreign Postal Facilities
Next, your customers’ packages are tendered to the local postal services of the destination country. We use our deep worldwide partnerships to make this transfer as seamless as possible.
OSM’S GLOBAL SHIPPING PROCESS
Step 4:
Delivery
Local postal authorities deliver packages directly to your customers. The entire process takes from 3–10 days, depending on your destination and the service you choose.
Multiple International Options
Whether your need is timeliness or managing budgets, OSM International has a way to get your packages where they need to be, quickly, reliably and affordably. Explore the package types, dimensions and weights below.
OSM Global Priority
Our Global Priority service airmails your packages through USPS, then handles them as priority mail in their destination country. This service is quick and efficient, with highly competitive parcel shipping rates. It’s ideal for companies that send parcels, business mail, advertising mail and other time-sensitive items that require minimal tracking.
| Clearance | Delivery Duty Unpaid |
| Maximum Size | Girth 36 |
| Maximum Weight | 4.4 lb. |
| DIM Charge? | No |
| Tracking? | Milestone |
| Value Limit | $400 |
| Delivery Time | 4–10 days |
OSM Global Priority ePacket
OSM is one of the few USPS partners to provide ePacket shipping services for eCommerce companies shipping internationally. Perfect for lightweight, low-value merchandise, our Global Priority ePacket shipping services help online retailers ship to 30 countries, faster and at a lower cost for their consumers.
| Clearance | Delivery Duty Unpaid |
| Maximum Size | Girth 36 |
| Maximum Weight | 4.4 lb. |
| DIM Charge? | No |
| Tracking? | Yes |
| Value Limit | $400 |
| Delivery Time | 4–10 days |
OSM Global Priority Parcel
If your company’s packages are too heavy to be classified as ePackets, our Global Priority Parcel service is made for you. This expedited mailing service offers fast delivery and full tracking for packages weighing up to 66 pounds — and can reach any country around the world.
| Clearance | Duty Delivery Paid |
| Maximum Size | Girth 108 |
| Maximum Weight | 66 lb. |
| DIM Charge? | No |
| Tracking? | Yes
139-CA 166-ROW |
| Value Limit | $2,500 |
| Delivery Time | 4–10 days |
OSM Global Standard
OSM Global Standard is a budget-friendly shipping solution for flats and letters that aren’t time sensitive. Our highly competitive shipping rates help you satisfy international consumers while managing your overall cost of shipping.
| Clearance | Delivery Duty Unpaid |
| Maximum Size | ¾ inch thick |
| Maximum Weight | 4.4 lb. |
| DIM Charge? | No |
| Tracking? | No |
| Value Limit | $20 |
| Delivery Times | 7–14 days |
FAQs
FAQs
What is international shipping?
Shipping outside the borders of the United States to any country. International shipping can be more complicated than domestic shipping because every country has a specific set of shipping regulations and laws. Some countries have stricter policies that prohibit the transportation of certain goods or products. Additionally, international shipping requires shippers to manage time zones, language barriers and currency exchanges. Choosing a shipping partner that is familiar with these processes can make shipping products internationally more efficient and effective.
What international shipping options are available?
OSM offers various international shipping options to allow you to choose the solution that meets your business needs.
International Shipping Service Options:
- Global Priority
- Global Priority ePacket
- Global Priority Parcel
- Global Standard
How are international shipping prices calculated?
International shipping rates are calculated similarly to domestic shipping prices. Shipping carriers calculate shipping charges based on either the package weight or volume. Whichever is greater becomes the billable weight of the package. The overall shipping cost also factors in the shipping origin, shipping destination and delivery speed.
What can go wrong with an international shipment?
Given the complexity of international shipping, there are several aspects that can go wrong with international shipments including inaccurate address details, incorrect dimensions/weights, incorrect customs forms, shipping unknowingly restricted materials and more. Shipping partners with experience eliminate the headache by managing the details on your behalf.
What items can I ship internationally?
Packages may include a variety of items including apparel, books, publications or any other items within the weight/dimension limits that comply with the restricted and hazardous material guidelines.
Do countries set their own restrictions?
Yes. Every country has its own set of rules and regulations on the types of goods allowed across the border and the fees associated with the process. The EU (European Union) has regulations concerning not only what is shipped but requires additional label criteria and packaging that meet specific recycling standards. There are many countries that do not allow shipments from the United States altogether.
How do I handle customs, forms and screenings?
Items shipped from the United States to another country require additional paperwork, including customs forms (except for First-Class Mail International® letters and large envelopes under 15.994 oz). The form you need varies by the specific USPS® mail service used, and the total value of the package shipped. Find and print out U.S. customs forms at USPS®. The right shipping partner can make the process more convenient by printing these forms for you and handling the screening.
How do I track an international shipment?
International shipments use our tracking system, which is based on USPS® tracking numbers. Once packages are scanned into the system, all data can be monitored by the delivery service. Any USPS® tracking number can be tracked using our locate a package page.
Get a free, personalized quote for your international shipping needs.
See the OSM Difference
At OSM Worldwide, we’re here to help you handle your biggest challenges for international and Canadian shipping. Find out how we combine reliability, efficiency and customer service to create a smarter way to ship.
Find Your Industry
OSM Worldwide serves businesses in a variety of industries around the world. See the types of clients we serve, and find out if we could be the right partner for you.