Domestic Shipping Solutions

OSM Worldwide helps eCommerce brands and 3PLs improve delivery performance while managing parcel costs and operational complexity. As a shipping partner, we align transportation strategy with real-world parcel economics and evolving delivery expectations.

Fast transit times

Packages are delivered in an average of just 3 days.

Delivery 6 days a week

No Saturday surcharge

Flexible solutions

We support evolving operational needs with configurable approaches to fulfillment.

High-volume shipping

Designed for eCommerce brands and 3PLs shipping 1,000+ packages daily.

Visibility across shipments

OSMART™ provides real-time shipment insight through integrated platforms and reporting tools.

Seamless integrations

We connect shipping systems and automate data flow to improve efficiency.

The OSM Premium Network: How it Works

The OSM Premium Network® is designed to support efficient routing, consistent transit times and fluctuating volume across a wide range of shipping profiles. With coordinated pickup options, strategically positioned facilities and optimized routing, we help reduce inefficiencies and support more consistent transit outcomes.

1

Pickup

We pick up your packages and transport them to one of our processing hubs.

2

Process

We weigh, scan and strategically sort your packages at your facility to expedite shipping.

3

Route

We analyze data to select the best last mile solution for quick and economic delivery.

4

Deliver

Packages are reliably delivered in an average of 3 days. Your customers are happy.

We Have the Package Service Options You Need

Our clients represent a wide variety of industries with diverse product sizes, weights and packaging. As their logistics partner, we offer the best shipping solutions for every need.

Parcels

Designed for a wide range of lightweight and midweight shipping needs.

  • Min. weight: 1 oz.
  • Max. weight: 35 lbs.
  • Max. dimensions: 22”x18”x15”
  • DIM weight factor: LxWxH/139

Marketing Parcels

Ideal for samples and informational mailers. Must meet required qualifications and include an addressing qualifier, such as “or current resident.”

  • Min. weight: 1 oz.
  • Max. weight: 16 oz.
  • Max. dimensions: 12”x9”x2”
  • DIM weight factor: LxWxH/139

Bound Printer Matter (BPM)

A cost-effective option for advertising, promotional and editorial print distribution.

  • Min. weight: 1 lb.
  • Max. weight: 15 lbs.
  • Max. dimensions: 22”x18”x15”
  • DIM weight factor: LxWxH/139

International Shipping

If your business is in the global marketplace or looking to expand its footprint, OSM has you covered. We offer expert international shipping services, leveraging our extensive network and partnerships to ensure efficient and reliable delivery to more than 180 countries and territories.

Learn More

Choosing a Shipping Partner for Your Business

When selecting a shipper partner for your business, there are multiple factors to consider. Make sure you’re choosing a provider that best meets your needs.

Reliability

You want a shipping partner that is reliable. Misrouted or delayed parcels can be detrimental to customer satisfaction. At OSM Worldwide, domestic parcels are delivered in an average of 3 days, facilitating quick delivery to your customers and ensuring their happiness.

Coverage

Select a partner that can help you reach all your customers; no matter their location. With the placement of our regional processing hubs, numerous drop points and network access, you are assured fast delivery to any domestic location.

Technology

Your business needs a shipping partner that is forward-thinking. From state-of-the-art facilities with the latest innovations to software integrations and our real-time, technologically-advanced customer portal, OSMART™, we have it all.

Delivery Speed

You want a shipping partner that can deliver shipments within the necessary time frame. We operate seven days a week, expediting processing to ensure your packages arrive on time.

At OSM Worldwide, we’ve spent more than 20 years helping businesses succeed with innovative domestic shipping solutions. To learn more about how we can become your shipping partner, speak to a member of our team.

let’s work together

Our Success Story | HydroJug

See how a service-led, innovative approach helped Hydrojug improve shipping performance and cost outcomes throughout the fulfillment process.

Read the Case Study

Domestic Shipping FAQs

Domestic shipping is when a parcel is shipped within the United States and U.S. territories including Puerto Rico, the Virgin Islands and military bases (APO/FPO/DPO). It is a process that can involve multiple carriers, from initial parcel distribution to a last mile delivery carrier. The best solution for your business can depend on several factors, including parcel size, volume and required speed of delivery.

OSM Worldwide operates seven days a week, expediting processing to ensure your packages arrive on time.

Domestic shipping refers to shipping in the United States and U.S. territories including Puerto Rico, the Virgin Islands and military bases (APO/FPO/DPO). International shipping involves shipping outside U.S. borders to different countries. The processes are similar, but there are distinctions between these two parcel shipping services, including:

  • Cost
  • Time
  • Packaging
  • Parcel regulations
  • Tracking

OSM Worldwide works with a wide range of different businesses. Some of the industries we provide shipping solutions for include:

For companies in need of fulfillment services, we also provide 3PL partnership solutions.

Domestic package types:

  • Parcels
  • Marketing parcels
  • Bound printed matter (BPM)

Costs for domestic shipping services are calculated based on several factors:

  • Parcel dimensions: Look at the actual size of your parcel. The bigger the parcel, the greater your shipping cost. Dimensions often are used to calculate the dimensional weight (DIM weight) of the parcel.
  • Parcel weight: This is based on how heavy the item is. If the actual weight is higher than the DIM weight, then the actual weight will be used to calculate costs.
  • Shipping destination: This is the distance the parcel travels from its origin point to arrival at its destination. Parcel carriers will break the country down into shipping zones to calculate this. These zones are calculated based on where a parcel is shipped from, though the general rule is that the higher the zone number, the higher the shipping cost.
  • Delivery speed: The faster you want your parcel delivered, the higher the shipping rate. Speed costs can also be influenced by distance and the distribution locations of the business. To meet certain delivery times across long distances, you may be limited to specific shipping options; ones that come at a higher cost.

The domestic shipping costs for your business can trickle down and have a negative effect on your customers. If the cost of shipping is too high, many shoppers will abandon their carts. This is due to several factors:

  • Purchase decisions: High shipping costs deter customers from completing a purchase, influencing the purchase decision.
  • Customer satisfaction: Customers can become dissatisfied when they perceive shipping costs to be too high, especially if these costs are not clear from the start. Customers appreciate transparency and like to know shipping costs and what the costs cover, from the beginning.
  • Loyalty: Transparency and shipping costs customers deem reasonable, can go a long way to building a lasting relationship with your customer base. This will help your business not just attract new customers but retain them as well.
  • Competition: When customers abandon their shopping cart, they’ll start to check out the competition to find a better deal. You want to make sure your shipping costs don’t put revenue into the competitions’ pockets.

We’ll work with you to develop a domestic shipping solution that meets your needs. In the meantime, check out our blog for tips on how your shipping service can reduce cart abandonment and increase your conversions.

Packages shipped domestically by OSM Worldwide arrive at their destination in an average of 3 days.

Currently, OSM Worldwide does not provide guaranteed delivery by a certain day.

Once domestic packages are scanned into our system, they may be tracked using our locate a package page.

Last mile delivery refers to the very last stage of the delivery process, with any carrier, when a parcel is moved from a transportation hub to its final destination; usually a personal residence. 

OSM Worldwide is an eCommerce parcel expeditor that optimizes shipping processes to ensure fast and reliable deliveries by last mile carriers. Our OSM Premium Network leverages streamlined transportation routes, technologically advanced operations and data-driven insights to ensure fast, cost-effective and reliable package delivery in an average of 3 days.

For safety reasons, OSM Worldwide follows USPS guidelines for shipping hazardous materials. All domestically shipped packages must follow OSM guidelines for shipping hazardous or otherwise non-mailable materials. For a full list of prohibited and restricted items refer to the USPS Hazardous Materials Guidelines.

When shipping packages domestically, remember that size and weight determine the price. Overall, packages must not weigh more than 35 lbs. In most cases, packages may not be more than 108 inches in total length and girth. Refer to our parcel guidelines for additional shipping information.

Shipping questions? Find answers in our FAQs.

View FAQs

Actionable Shipping Insights

Want to make your domestic shipping operations even more efficient? Visit our resources library for expert insights and industry best practices.

Explore Resources

International Shipping

Your customers span the globe. Our shipping services do, too. We help clients move packages across borders with confidence by navigating the complexities of international logistics.

Learn more