Differentiated Benefits

OSM’s customized approach to onboarding, processing and delivery provides you-and your customers-with the best shipping experience possible.

Our service offers flexible pickup, optimized processing facilities and efficient routing, enhancing delivery times and reliability while reducing your rates.

Even more, you get OSM’s dedicated customer success team, a partner in your business that gives you the specialized service you need.

Learn How It Works
stop watch icon

2-5 business days

Speed is important; 98 percent of packages are delivered in this time frame.

calendar icon

Delivery 6 days a week

Domestic delivery offered with no surcharge for Saturdays.

The OSM Premium Network®

Optimizes middle mile processes through advanced technology, data insights and streamlined routes.

1,000+ packages daily

Serving a range of clients with 1,000+ daily packages, from eCommerce to fulfillment houses.

package tracking icon

24/7 tracking

Our OSMART technology suite lets you manage any shipment at any time.

Our Success Stories

We love partnering with businesses to deliver their customers’ packages. Read our case studies to learn more about how we’ve helped our clients with their domestic shipping needs.

Hydrojug

Our personalized and innovative domestic shipping solutions helped HydroJug contain their shipping costs.

Read Case Study

We Have the Package Service Options You Need

Our clients represent a wide variety of industries with diverse product sizes, weights and packaging. As their logistics partner, we offer the best shipping solutions from which to choose.

Domestic Parcels

Parcels

General parcels ship reliably to their destinations.

Min. weight1 oz.
Max. weight35 lbs.
DIM weight factorLxWxH/166
Domestic marketing parcels

Marketing parcels

Ideal for samples and informational mailers. Must meet required qualifications and include an addressing qualifier, such as “or current resident.”

Min. weight1 oz.
Max. weight16 oz.
Domestic Bound Printed Matter (BPM)

Bound printer matter (BPM)

Printed materials including advertising, promotional, directory and/or editorial. 

Min. weight1 lb.
Max. weight15 lbs.

Choosing a Shipping Partner for Your Business

When selecting a shipper partner for your business, there are multiple factors to consider. Make sure you’re choosing a provider that best meets your needs.

Reliability

You want a shipping partner that is reliable. Misrouted or delayed parcels can be detrimental to customer satisfaction. At OSM Worldwide, 98 percent of domestic parcels are delivered in 2-5 business days, facilitating quick delivery to your customers and ensuring their happiness.

Coverage

Select a partner that can help you reach all your customers; no matter their location. With the placement of our regional processing hubs, numerous drop points and network access, you are assured fast delivery to any domestic location.

Technology

Your business needs a shipping partner that is forward-thinking. From state-of-the-art facilities with the latest innovations to software integrations and our real-time, technologically-advanced customer portal, OSMART, we have it all.

Delivery Speed

You want a shipping partner that can deliver shipments within the necessary time frame. We operate seven days a week, expediting middle mile processing to ensure your packages arrive on time.

At OSM Worldwide, we have been partnering with businesses and providing domestic shipping solutions for over 20 years. To learn more about how we can become your shipping partner, speak to a member of our team.
Start a conversation today

Domestic Shipping FAQs

Domestic Shipping FAQs

Domestic shipping is when a parcel is shipped within the United States and U.S. territories including Puerto Rico, the Virgin Islands and military bases (APO/FPO/DPO). It is a process that can involve multiple carriers, from initial parcel distribution to a last mile delivery carrier. The best solution for your business can depend on several factors, including parcel size, volume and required speed of delivery.

OSM Worldwide operates seven days a week, expediting middle mile processing to ensure your packages arrive on time.

Domestic shipping refers to shipping in the United States and U.S. territories including Puerto Rico, the Virgin Islands and military bases (APO/FPO/DPO). International shipping involves shipping outside U.S. borders to different countries. The processes are similar, but there are distinctions between these two parcel shipping services, including:

  • Cost
  • Time
  • Packaging
  • Parcel regulations
  • Tracking

OSM Worldwide works with a wide range of different businesses. Some of the industries we provide shipping solutions for include:

For companies in need of fulfillment services, we also provide 3PL partnership solutions.

Domestic package types:

  • Parcels
  • Marketing parcels
  • Bound printed matter (BPM)

Costs for domestic shipping services are calculated based on several factors:

  • Parcel dimensions: Look at the actual size of your parcel. The bigger the parcel, the greater your shipping cost. Dimensions often are used to calculate the dimensional weight (DIM weight) of the parcel.
  • Parcel weight: This is based on how heavy the item is. If the actual weight is higher than the DIM weight, then the actual weight will be used to calculate costs.
  • Shipping destination: This is the distance the parcel travels from its origin point to arrival at its destination. Parcel carriers will break the country down into shipping zones to calculate this. These zones are calculated based on where a parcel is shipped from, though the general rule is that the higher the zone number, the higher the shipping cost.
  • Delivery speed: The faster you want your parcel delivered, the higher the shipping rate. Speed costs can also be influenced by distance and the distribution locations of the business. To meet certain delivery times across long distances, you may be limited to specific shipping options; ones that come at a higher cost.

The domestic shipping costs for your business can trickle down and have a negative effect on your customers. If the cost of shipping is too high, many shoppers will abandon their carts. This is due to several factors:

  • Purchase decisions: High shipping costs deter customers from completing a purchase, influencing the purchase decision.
  • Customer satisfaction: Customers can become dissatisfied when they perceive shipping costs to be too high, especially if these costs are not clear from the start. Customers appreciate transparency and like to know shipping costs and what the costs cover, from the beginning.
  • Loyalty: Transparency and shipping costs customers deem reasonable, can go a long way to building a lasting relationship with your customer base. This will help your business not just attract new customers but retain them as well.
  • Competition: When customers abandon their shopping cart, they’ll start to check out the competition to find a better deal. You want to make sure your shipping costs don’t put revenue into the competitions’ pockets.

We’ll work with you to develop a domestic shipping solution that meets your needs. In the meantime, check out our blog for tips on how your shipping service can reduce cart abandonment and increase your conversions.

Packages shipped domestically by OSM Worldwide typically arrive at their destination within 2-5 business days.

Currently, OSM Worldwide does not provide guaranteed delivery by a certain day.

Once domestic packages are scanned into our system, they may be tracked using our locate a package page.

Last mile delivery refers to the very last stage of the delivery process, with any carrier, when a parcel is moved from a transportation hub to its final destination; usually a personal residence. 

OSM Worldwide is an eCommerce parcel expeditor that optimizes middle mile processes to ensure fast and reliable deliveries by the last mile carrier. Our OSM Premium Network leverages streamlined transportation routes, technologically advanced operations and data-driven insights to ensure fast, cost-effective and reliable package delivery within 2-5 business days.

For safety reasons, OSM Worldwide follows USPS guidelines for shipping hazardous materials. All domestically shipped packages must follow OSM guidelines for shipping hazardous or otherwise non-mailable materials. For a full list of prohibited and restricted items refer to the USPS Hazardous Materials Guidelines.

 

When shipping packages domestically, remember that size and weight determine the price. Overall, packages must not weigh more than 35 lbs. In most cases, packages may not be more than 108 inches in total length and girth. Refer to our parcel guidelines for additional shipping information.

Get a free, personalized quote on domestic shipping rates for your business needs.
Request a Quote

Optimize Your Shipping

Want to make your domestic shipping operations even more efficient? Visit our resource library and learn the best practices you need to do it.

Explore Resources

Find Your Industry

OSM Worldwide serves businesses in a wide variety of industries. See the types of clients we serve and find out if we could be the right partner for you.

View Industries