International
Shipping Solutions

Your customers span the globe. Our shipping services do, too.

International relationships

We partner with postal authorities in destination countries to identify the best routes and options.

Customs navigation

We help you gain clearance, get through security and keep packages moving.

Competitive rates

If domestic postage charges are more cost-effective, we explore forwarding mail to destination countries to get you a better rate.

High-volume shipping

We support clients shipping 1,000+ packages daily, from eCommerce brands to fulfillment houses.

24/7 tracking

Our OSMART™ technology suite lets you manage any shipment around the clock.

Seamless integrations

We connect shipping systems and automate data flow to improve efficiency.

The OSM Global Shipping Process: How it Works

If your business is in the global marketplace or looking to expand its footprint, OSM has you covered. We offer expert international shipping services, leveraging our extensive network and partnerships to ensure efficient and reliable delivery to more than 180 countries and territories.

1

Pickup

We pick up your packages and transport them to one of our processing hubs.

2

Process

We weigh, scan and strategically sort your packages at your facility to expedite shipping.

3

Route

Packages are routed to the most convenient gateway.

4

Deliver

The local postal authority reliably delivers your packages. The whole process takes just 4-14 business days. Your customers are happy.

OSM’s International Shipping Options

At OSM, we offer cross-border solutions designed to fit the way your business operates — whether you’re optimizing for speed, managing cost or finding the right balance between the two.

OSM Global Priority

Airmails your packages, then handles them as priority mail in their destination country.

  • Clearance: Delivery duty unpaid
  • Max. size: Girth 36 in.
  • Max. weight: 4.4 lb.
  • DIM charge? No
  • Tracking? Milestone
  • Value limit: $400
  • Delivery time: 4–14 days

OSM Global Priority ePacket

Ideal for eCommerce shipping — perfect for lightweight, low-value merchandise.

  • Clearance: Delivery duty unpaid
  • Max. size: Girth 36 in.
  • Max. weight: 4.4 lb.
  • DIM charge? No
  • Tracking? Yes
  • Value limit: $400
  • Delivery time: 4–14 days

OSM Global Priority Parcel

Provides complete tracking coverage for packages up to 66 lbs.

  • Clearance: Delivery duty paid
  • Max. size: Girth 108 in.
  • Max. weight: 66 lb.
  • DIM charge? No
  • Tracking? Yes |139-CA |166-ROW
  • Value limit: $2,500
  • Delivery time: 4–14 days

What to Look for in a Global Shipping Partner

International shipping is complex — but choosing the right partner doesn’t have to be. Consider these key factors to find the right fit for your business needs, your customers and your bottom line.

Reliability

Select a partner known for consistent service. At OSM Worldwide, we prioritize safe and timely deliveries. Partnering with international postal authorities ensures efficient handling, making us a trusted choice.

Coverage

Look for a provider with a broad delivery network. OSM Worldwide ships to more than 180 countries, providing unparalleled global shipping options and flexibility.

Technology

Stay ahead with a shipping partner built for today’s demands. OSM Worldwide offers state-of-the-art facilities, seamless software integrations, and OSMART — a real-time customer portal that gives you full visibility into every shipment.

Delivery Speed

Fast, reliable delivery is essential. OSM’s Global Priority services, including ePacket and Parcel, deliver in 4 to 14 days. Trust OSM to meet your deadlines and keep your customers happy.

The world is within reach — and OSM Worldwide has the global network, technology and 20-plus years of experience to prove it. Reach out to see what we can do for your business.

Start a conversation today

Global Success Story | SFG

Learn how OSM Worldwide helped SFG, a leading technology solutions company, streamline international shipping by managing 50,000 monthly shipments, reducing costs and minimizing paperwork. This partnership enabled SFG to offer affordable rates and reliable delivery, enhancing efficiency and customer satisfaction.

Read the Case Study

Domestic Shipping FAQs

Domestic shipping is when a parcel is shipped within the United States and U.S. territories including Puerto Rico, the Virgin Islands and military bases (APO/FPO/DPO). It is a process that can involve multiple carriers, from initial parcel distribution to a last mile delivery carrier. The best solution for your business can depend on several factors, including parcel size, volume and required speed of delivery.

OSM Worldwide operates seven days a week, expediting processing to ensure your packages arrive on time.

Domestic shipping refers to shipping in the United States and U.S. territories including Puerto Rico, the Virgin Islands and military bases (APO/FPO/DPO). International shipping involves shipping outside U.S. borders to different countries. The processes are similar, but there are distinctions between these two parcel shipping services, including:

  • Cost
  • Time
  • Packaging
  • Parcel regulations
  • Tracking

OSM Worldwide works with a wide range of different businesses. Some of the industries we provide shipping solutions for include:

For companies in need of fulfillment services, we also provide 3PL partnership solutions.

Domestic package types:

  • Parcels
  • Marketing parcels
  • Bound printed matter (BPM)

Costs for domestic shipping services are calculated based on several factors:

  • Parcel dimensions: Look at the actual size of your parcel. The bigger the parcel, the greater your shipping cost. Dimensions often are used to calculate the dimensional weight (DIM weight) of the parcel.
  • Parcel weight: This is based on how heavy the item is. If the actual weight is higher than the DIM weight, then the actual weight will be used to calculate costs.
  • Shipping destination: This is the distance the parcel travels from its origin point to arrival at its destination. Parcel carriers will break the country down into shipping zones to calculate this. These zones are calculated based on where a parcel is shipped from, though the general rule is that the higher the zone number, the higher the shipping cost.
  • Delivery speed: The faster you want your parcel delivered, the higher the shipping rate. Speed costs can also be influenced by distance and the distribution locations of the business. To meet certain delivery times across long distances, you may be limited to specific shipping options; ones that come at a higher cost.

The domestic shipping costs for your business can trickle down and have a negative effect on your customers. If the cost of shipping is too high, many shoppers will abandon their carts. This is due to several factors:

  • Purchase decisions: High shipping costs deter customers from completing a purchase, influencing the purchase decision.
  • Customer satisfaction: Customers can become dissatisfied when they perceive shipping costs to be too high, especially if these costs are not clear from the start. Customers appreciate transparency and like to know shipping costs and what the costs cover, from the beginning.
  • Loyalty: Transparency and shipping costs customers deem reasonable, can go a long way to building a lasting relationship with your customer base. This will help your business not just attract new customers but retain them as well.
  • Competition: When customers abandon their shopping cart, they’ll start to check out the competition to find a better deal. You want to make sure your shipping costs don’t put revenue into the competitions’ pockets.

We’ll work with you to develop a domestic shipping solution that meets your needs. In the meantime, check out our blog for tips on how your shipping service can reduce cart abandonment and increase your conversions.

Packages shipped domestically by OSM Worldwide arrive at their destination in an average of 3 days.

Currently, OSM Worldwide does not provide guaranteed delivery by a certain day.

Once domestic packages are scanned into our system, they may be tracked using our locate a package page.

Last mile delivery refers to the very last stage of the delivery process, with any carrier, when a parcel is moved from a transportation hub to its final destination; usually a personal residence. 

OSM Worldwide is an eCommerce parcel expeditor that optimizes shipping processes to ensure fast and reliable deliveries by last mile carriers. Our OSM Premium Network leverages streamlined transportation routes, technologically advanced operations and data-driven insights to ensure fast, cost-effective and reliable package delivery in an average of 3 days.

For safety reasons, OSM Worldwide follows USPS guidelines for shipping hazardous materials. All domestically shipped packages must follow OSM guidelines for shipping hazardous or otherwise non-mailable materials. For a full list of prohibited and restricted items refer to the USPS Hazardous Materials Guidelines.

When shipping packages domestically, remember that size and weight determine the price. Overall, packages must not weigh more than 35 lbs. In most cases, packages may not be more than 108 inches in total length and girth. Refer to our parcel guidelines for additional shipping information.

Shipping questions? Find answers in our FAQs.

View FAQs

Actionable Shipping Insights

Want to make your international shipping operations even more efficient? Visit our resources library for expert insights and industry best practices.

Explore Resources

Find Your Industry

OSM Worldwide serves businesses in a wide variety of industries. See the types of clients we serve and find out if we could be the right partner for you.

View Industries

Finding the best international shipping solutions for your business begins with a conversation.

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