Business Intelligence has emerged as a powerful tool for gaining valuable insights that enhance decision-making and operations.

Climbing gas prices at the station have become all too familiar for anyone behind the wheel. For businesses that depend on shipping, gaining a comprehensive understanding of fuel surcharges and how they are calculated can bring valuable insights and benefits....

At OSM Worldwide, we know that eco-friendly practices are not only good for the planet but for your business’s long-term success too.

Conducting a thorough evaluation of your packaging process can reveal opportunities to lower costs, prevent product damage, and reduce your environmental impact.

The cost of shipping for small businesses can have a significant impact on conversion rates and overall profitability — it’s often the top reason for cart abandonment and can impact customer loyalty and repeat business. In addition, many businesses experienced...

Shopping cart abandonment is one of the biggest challenges for online retailers. All eCommerce companies try to avoid a customer closing out their browser before finalizing the transaction. With the majority of shoppers abandoning carts over concerns with shipping costs...

Every eCommerce business covets customer loyalty. It not only entails repeat purchases, but it also encourages positive reviews and word-of-mouth marketing.

An executive conversation with Rob Glover, vice president of sales at OSM Worldwide

COVID-19 is having an unprecedented impact on communities and on our economy. As retailers close their locations and people stay home to social-distance, there has been an increase in online shopping and package deliveries. To help keep your eCommerce business moving...

Consumer expectations about speedy, on-time delivery are at an all-time high. A recent survey found that the amount of time consumers are willing to wait for an online order is just 4.5 days. That’s why last-mile delivery, that critical leg...