For years, eCommerce retailers had few choices when it came to shipping. As online sales boomed, retailers mostly relied on a few large carriers to get their goods to customers. This limit of carrier choices often meant rigid terms and penalties and a lack of personal customer service. Fortunately, that scenario has changed.
Summary
With more carriers entering the market, online businesses are peeling away from the one-size-fits-all mentality and demanding more from their shipping partners. Instead of relying on one carrier, eCommerce businesses must create the right mix of carriers—those with the right technology now and for the future—to enhance their business and ultimately, boost profits.
Read our white paper to discover:
- Questions to ask when assessing your eCommerce shipping needs
- Criteria to consider when selecting carriers
- How to prepare for the future of technology
With these factors in mind, eCommerce companies can decide which combination of carriers best suits all of their needs.