Peak season preparation and advice; an interview with OSM Worldwide’s Patrick Kelley
What to expect this year and tips to consider for next year
2023 peak season is in full swing and while it may not feel like the best time to evaluate your processes and procedures, it is. In a recent interview with eCommerce Next, Patrick Kelley, executive vice president of OSM Worldwide, talks about what you should start doing right now to prepare for next peak season. He also provides insight into industry predictions and trends—including multi-carrier shipping—and advice for brands to meet and exceed their customers’ expectations.
Read the interview to gain great insight.
About eCommerce Next:
eCommerce Next is a leading and fast-growing news publisher covering e-commerce, eTail, Product Information Management (PIM), retail and B2B eCommerce. From the latest happenings to upcoming trends, eCommerce Next stays fixated on the global e-commerce market.