OSM Worldwide Shares Top Trends for Online Sellers in an Omnichannel World

OSM Worldwide weighs in on how to reevaluate operations for long-term success in a rapidly growing eCommerce industry. Both direct-to-consumer and eCommerce shippers have seen a 7% increase in consumer spending from Thanksgiving to New Year’s, and last-mile deliveries are projected to increase by 78% through 2030. With more shipping and delivery options available than ever before, companies are focusing on shipping solutions to differentiate the customer experience and the bottom line.

There are several trend areas that online sellers should consider when developing their last-mile logistics strategy, including personalization, diversifying carriers, leveraging big data, and prioritizing sustainability. By implementing these strategies, companies can capture attention and generate repeat business through personalized experiences while lowering long-term costs with safer-for-the-environment shipping options.

Learn more about key trend areas that businesses should focus on.

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CSCMP’s Supply Chain Quarterly provides the highest-value, must-have business intelligence available. Six times a year, the publication delivers fresh, cutting-edge ideas on all aspects of the global supply chain, from product design, procurement, transportation, and warehousing to human resources, information technology, and finance. With meaningful, timely content, Supply Chain Quarterly provides insight and advice to help readers make their supply chain operations a success. Staff-written stories and contributed articles from leading practitioners, academics, and consultants provide unparalleled thought leadership on international and domestic supply chain operations.