With OSM’s Premium Network®, you benefit from streamlined transportation routes, technologically advanced operations and data-driven insights that ensure fast, cost-effective, and reliable package delivery to customers’ doorsteps. And we never hold volumes, so products will always arrive as clean and fresh as possible.
Smarter Shipping = Happier Customers
For your brand to succeed in the beauty and wellness industry, reliable parcel delivery is key. When customers order products designed for their well-being, they want that order to arrive when expected.
Our special pickup, processing facilities, and routing know-how helps us supercharge delivery times and reliability, while also lowering your rates. We guarantee the careful delivery of your beauty and wellness products, maintaining the integrity and quality your customers expect.
2-5 business days
You can offer customers consistent, reliable delivery, often outpacing competitors.
Expediting expertise
We optimize the middle mile to ensure better rates, speed and service—especially for 10 lbs. and under.
We can handle variety
We know orders in this industry can change quickly. Our tailored approach to cosmetics and beauty fulfillment and shipping will ensure that your business needs are covered.
Visibility and tracking
Customized solutions from our OSMART technology suite helps you provide excellent customer service.
Flexible solutions
We will work with you on flexible solutions that meet your business needs.
Bringing a Personal Touch to Beauty Delivery
Read our case studies to learn how OSM’s route optimization ensured consistent delivery for wellness and beauty businesses with varying volumes.
Madison Reed
Learn how beauty brand Madison Reed benefited from OSM’s premium shipping service, streamlining their supply chain for consistent costs and transit times.
Beauty and Wellness Shipping FAQs
Beauty and Wellness Shipping FAQs
What package service options do you offer for beauty and wellness products?
OSM offers several convenient package service options to allow you to choose the solution that meets your business needs.
- Domestic shipping:
Parcels
Marketing Parcels
Bound Printed Matter (BPM) - International shipping:
Global Priority
Global Priority ePacket
Global Priority Parcel
How do you handle the shipping of fragile beauty products?
OSM’s team uses industry-leading handling techniques to ensure your beauty products arrive at their destination safely, in good condition. You can trust that your products are in capable hands, allowing you to focus on your business with confidence.
How do you ensure the security of high-value beauty products during shipping?
OSM implements rigorous measures to safeguard your items every step of the way. From following industry best practices to using tracking and monitoring systems, we are committed to delivering your products with the utmost care and security.
What sizes of shipments does OSM handle?
OSM typically works with customers who process 1,000+ packages daily, handling a variety of package sizes to meet the needs of different eCommerce businesses. Refer to OSM guidelines for domestic shipping.
For international shipping, review the OSM’s international shipping guidelines.
Can you provide a breakdown of your shipping rates and fees?
OSM’s shipping rates and fees are based on various factors including weight, dimensions, destination and shipping method. Please contact us for a detailed quote.
What are the shipping timeframes?
- Domestic shipping timeframes
98 percent of packages are delivered within 2–5 business days. OSM operates seven days a week, expediting middle mile processing to ensure your packages arrive on time. - International shipping timeframes
For international shipping, please refer to OSM’s international shipping guidelines to check the delivery timeframes for different shipping options. Delivery times may vary based on the destination country and the chosen shipping method.
What tracking and support services does OSM provide?
OSM provides complete visibility and tracking via the OSMART platform, ensuring exceptional customer service. The OSMART technology suite enables effortless tracking, tracing and management of any shipment 24/7.
What customer support options are available for shipping-related inquiries?
Find assistance for shipping-related inquiries on our contact page.
How can I prevent my beauty products from getting damaged during shipping?
Using the right packaging is essential for preventing damage to your products during shipping. We recommend right-sizing your packaging to avoid wasted space and using lightweight materials to reduce costs. Working with a shipping carrier that offers packaging expertise can also help you choose the best packaging for your products.
Learn more in OSM’s blog post, Why Does Packaging Matter So Much?
How can I prepare my business for the holiday rush?
Learn how to ensure a smooth operation during peak season, including tips on packaging, setting customer expectations and understanding shipping windows with OSM’s blog post, Prepare for the Season with This Holiday Shipping Checklist.
How can I reduce the environmental impact and shipping costs for my wellness and beauty products?
There are several ways for businesses to achieve this goal, such as implementing eco-friendly packaging and working with a shipping partner, like OSM Worldwide, who is a certified CarbonNeutral® company. From optimizing fleet logistics to leveraging existing networks for last mile delivery, OSM helps to reduce the fuel use and carbon emissions tied to our delivery solutions.
Learn more in OSM’s blog post, How to Reshape Shipping Logistics with Sustainable Practices.
How do I deal with abandoned shopping carts for my beauty products?
Customers like to see the total price upfront, including any handling fees, before they checkout. Transparency in shipping costs builds trust with the customer and reduces the chances of them abandoning their cart at the last minute.
You can find more details on this in OSM’s blog post, How Your Shipping Service Can Reduce Cart Abandonment.
How can a shipping partner help me increase sales for my wellness products?
Well-developed relationships built on trust and communication, along with optimized processes to reduce overall business costs, can improve customer satisfaction, leading to more repeat business and referrals.
Learn more about how the right shipping partner can help you prosper with OSM’s blog post, Maximize Business Growth with the Right Shipping Partner.