News & Insights

In an industry and world that is always on the move, OSM Worldwide can provide the news and insights you need to stay on top.

OSM News

When the number of orders is high, the level of preparation must match that. Here are some key take-aways for retailers emerging from Black Friday and "Cyber Week" 2016.

How can companies combat the rise in demand for free shipping? For starters, if you are going to have to pay for shipping, you might as well figure out a way to pay less for it, so here are five things you can do to reduce your shipping costs.

Major carriers are instituting considerable changes in how they calculate pricing. Find out what you should know about rate hikes and how to mitigate the impact on cost.

The holiday season is the ideal time for retailers to evaluate their own shipping practices. The best place to start is by establishing a “holiday scorecard” with specific KPIs to measure success.

With the advent of quicker and cheaper order fulfillment, consumer expectations are at an all-time high during the holiday season. Keep customers happy by following these three steps.

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New data from OSM Worldwide shows negative customer reviews travel fast in the era of theempowered consumer.

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OSM Worldwide’s story highlighted in virtual exhibition exploring partnership between U.S.Postal Service and private industry.

The Smithsonian’s National Postal Museum last week launched a new virtual exhibition, “America’s Mailing Industry,” to showcase the partnership between the U.S. Postal Service and private companies. The story of OSM Worldwide, a leading provider of domestic and international parcel delivery solutions, will be featured in the exhibit’s “Fulfillment and Parcel Shippers” section.

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