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  • OSM and Bombino Express: Bombino Express Fast-Tracked Customer Success by Partnering with OSM Worldwide
    Case Study

    OSM and Bombino Express: Bombino Express Fast-Tracked Customer Success by Partnering with OSM Worldwide

    ByChris Casey July 29, 2026August 3, 2026

    What We Achieved: Overview of Bombino Express For more than 30 years, Bombino Express has provided courier services for international, domestic and intra-city parcels worldwide. Its founding promise to provide swift, safe and secure service has allowed them to grow from a humble storefront to a global logistics network connecting over 150 countries and delivering more than…

    Read More OSM and Bombino Express: Bombino Express Fast-Tracked Customer Success by Partnering with OSM WorldwideContinue

  • When Shipping Partners Look Alike, Operations Reveal the Difference
    White Paper

    When Shipping Partners Look Alike, Operations Reveal the Difference

    By[email protected] June 11, 2026August 4, 2026

    Every carrier promises competitive rates, reliable delivery and responsive support. But promises aren’t performance. When volume spikes and exceptions start to appear, the gaps show up fast — in your tracking, your margins and your customers’ experience.  The good news: you don’t have to wait for something to go wrong. The signals are already there in your day-to-day interactions — if…

    Read More When Shipping Partners Look Alike, Operations Reveal the DifferenceContinue

  • OSM and Encompass Elements: Flexible Shipping Solutions and Competitive Pricing Power Fulfillment Operations
    Case Study

    OSM and Encompass Elements: Flexible Shipping Solutions and Competitive Pricing Power Fulfillment Operations

    By[email protected] May 4, 2026August 4, 2026

    What We Achieved: Overview of Encompass Elements Encompass Elements is a premier direct mail and fulfillment services company with a 153,000-square-foot distribution and printing facility in New Castle, Del. It provides global fulfillment of literature, sampling products, promotional materials, point-of-purchase displays and customized kits. A certified woman-owned business, Encompass serves a roster of diverse clients,…

    Read More OSM and Encompass Elements: Flexible Shipping Solutions and Competitive Pricing Power Fulfillment OperationsContinue

  • Balancing Cost, Compliance and Sustainability in Last Mile Delivery
    Article

    Balancing Cost, Compliance and Sustainability in Last Mile Delivery

    By[email protected] April 14, 2026August 4, 2026

    Sustainability is no longer a long-term aspiration in eCommerce shipping and logistics. It’s becoming a core operational consideration, shaped by tightening regulations, evolving customer expectations and growing urban constraints. For companies focused on last mile delivery, the challenge is clear: reduce emissions while managing rising costs and maintaining reliable service. Navigating Regulatory Pressure Cities and…

    Read More Balancing Cost, Compliance and Sustainability in Last Mile DeliveryContinue

  • Executive Perspective: DIM Discipline as a Margin Advantage in 2026
    Article

    Executive Perspective: DIM Discipline as a Margin Advantage in 2026

    By[email protected] February 9, 2026August 4, 2026

    2026 is a real opportunity for shippers to improve cost control by tightening dimensional discipline early. Major parcel carriers are introducing and evaluating changes to dimensional (DIM) rating rules, including when dimensions are required and how strictly that data is validated. In some scenarios, these updates expand the number of shipments subject to dimensional review….

    Read More Executive Perspective: DIM Discipline as a Margin Advantage in 2026Continue

  • Delivery That Drives a Profit: Establishing New Metrics for eCommerce Success
    White Paper

    Delivery That Drives a Profit: Establishing New Metrics for eCommerce Success

    By[email protected] December 22, 2025August 4, 2026

    Maximizing the value of every dollar spent on shipping starts with taking a closer look at your partners and overall strategy. Today’s brands and eCommerce retailers recognize that delivery affects far more than transit times. It shapes customer experience, influences satisfaction and strengthens the overall perception of the brand. As a result, leaders are broadening…

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  • Executive Perspective: Shipping Fast and Smart—The Full Picture
    Article

    Executive Perspective: Shipping Fast and Smart—The Full Picture

    By[email protected] November 4, 2025August 4, 2026

    It’s easy to assume that faster eCommerce shipping automatically equals happier customers. While speed is important, it’s far from the only factor that affects customer satisfaction—and your bottom line. Spend on Speed Wisely Fast shipping grabs attention, but it isn’t always the smartest investment. Customers value options that feel fair—whether that means paying a little…

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  • Executive Perspective: Carrier Consolidation Creates Risk
    Article

    Executive Perspective: Carrier Consolidation Creates Risk

    By[email protected] August 1, 2025August 4, 2026

    In today’s fast-changing shipping environment, relying on a single carrier is more than just a logistical risk—it’s a threat to your margins, customer experience and operational resilience. Sudden rate hikes, shifting service commitments, labor disruptions and structural changes at major carriers are exposing shippers to circumstances they can’t control and costs they can’t always absorb. …

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  • Parcel Size Matters When Considering Shipping Logistics Companies
    Article

    Parcel Size Matters When Considering Shipping Logistics Companies

    By[email protected] June 9, 2025August 4, 2026

    When selecting a shipping carrier, one of the most important—but often overlooked—factors is parcel size. Not all carriers are equipped to handle every type of shipment equally well. Understanding how the size of the parcel impacts pricing, service levels and delivery speed can help businesses make more informed, cost-effective decisions. Parcel Size Affects Shipping Costs…

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  • OSM and MOQ1: Making a Good Impression on the Branded Merchandise Industry
    Case Study

    OSM and MOQ1: Making a Good Impression on the Branded Merchandise Industry

    By[email protected] April 14, 2025August 4, 2026

    What We Achieved: As MOQ1’s 3PL shipping partner, we helped take the company’s world-class fulfillment operations to a whole new level. The results include: Overview of MOQ1 MOQ1 is an eCommerce and fulfillment platform that streamlines operations for businesses in the promotional products industry. Dealers, decorators and distributors can create client-ready web stores in minutes…

    Read More OSM and MOQ1: Making a Good Impression on the Branded Merchandise IndustryContinue

  • Holiday Shipping Checklist: Prepare Your eCommerce Business for Success
    Article

    Holiday Shipping Checklist: Prepare Your eCommerce Business for Success

    By[email protected] October 17, 2024August 4, 2026

    With the holiday season fast approaching, it’s time for businesses to finalize their eCommerce shipping strategy for the busiest time of the year. A recent survey found that 82% of consumers prefer home delivery versus in-store pickup when shopping online for the holidays.1 To keep your customers in a festive mood, be sure to provide…

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  • How Smart Carrier Picks and Tech Innovations Can Maximize eCommerce Profits
    White Paper

    How Smart Carrier Picks and Tech Innovations Can Maximize eCommerce Profits

    By[email protected] July 31, 2024August 4, 2026

    For years, eCommerce retailers had few choices when it came to shipping. As online sales boomed, retailers mostly relied on a few large carriers to get their goods to customers. This limit of carrier choices often meant rigid terms and penalties and a lack of personal customer service. Fortunately, that scenario has changed. Summary With…

    Read More How Smart Carrier Picks and Tech Innovations Can Maximize eCommerce ProfitsContinue

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